1573 Petchkasem Road Sheraton Hua Hin Resport & Spa
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Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Scenic view
Spacious rooms
Limited dining
Distance from city center
8.0/10
Great
Rooms
7.9
Location
7.3
Service
8.3
Dining
8.5
Guest reviews
8.0/10
based on 25 reviews
8.7
8.7/10 based on 239 reviews
Charles
United States of America,
June
2024
8.6/10
Staying at the hotel was a delight due to its convenient location by the beach and great service from the friendly staff. The rooms were spacious, clean, and modern, perfect for a family of five. However, the dining options were somewhat limited, and the surrounding area seemed overdeveloped.
Rooms
9.0
The rooms, especially our pool access room, felt like a private oasis with spacious, clean, and well-appointed accommodations.
Service
10.0
The service was exceptional, with each staff member across all services going above and beyond to ensure a memorable stay.
Location
7.0
The location right by the beach was beautiful and serene, although the surrounding area appeared overdeveloped.
Dining
8.0
The dining experience was delightful, offering a vast selection of Asian and European cuisine with friendly and helpful staff.
Facilities
9.0
The hotel facilities were top-notch, offering everything from room service to shuttle services and more.
William
United States of America,
May
2024
8.6/10
I had an amazing experience at this hotel! The rooms were stunning, and having direct access to the huge pool that goes around the resort was a dream come true, especially for families with children. The infinity pool with a beach view was just breathtaking. In my opinion, this place is a strong recommendation for families looking for a fantastic stay.
Rooms
10.0
Stunning rooms with direct access to the huge pool and incredible infinity pool overlooking the beach.
Service
9.0
The service here was top-notch! The staff, especially Kwan and Jaa, were not only friendly but went above and beyond to make sure we were comfortable throughout our stay. They were always polite and had a smile on their faces, which added so much to our overall experience.
Location
7.0
The only downside is that the location is a bit inconvenient, about a 15-minute drive from the main area of town. However, the setting is quite good, with plenty to keep children busy. Plus, the stunning view from the room, where we could jump directly into the pool, was a unique highlight.
Dining
9.0
The dining experience was absolutely amazing! The variety of dishes, including Asian favorites and international cuisine, was a highlight of every day. The staff, especially Theeradech, made our meals even more enjoyable with their friendliness and helpfulness.
Facilities
8.0
The facilities at the hotel were excellent. From the pool and beach access to the amenities like room service and shuttle services, everything was well taken care of. The only drawback is being far away from Hua Hin Town.
Arthur
United Kingdom,
May
2024
8.2/10
The hotel offers stunning rooms kept to a high standard and clean, allowing immediate access to the warm waters of the pool in Building 3. The service is top-notch with polite and smiling staff always ready to assist, adding to the overall comfort. The location, though slightly far from the city center at around 10 km, is beautiful, offering activities to keep children entertained. The dining experience stands out with amazing spreads of international dishes and fantastic service. Overall, a lovely hotel with a few minor drawbacks.
Rooms
7.0
The rooms in Building 3 provide immediate access to the pool and are kept clean and to a high standard.
Service
9.0
The staff are super friendly, always willing to help, and maintain a professional demeanor.
Location
8.0
The hotel's location, although a bit far from the city center, is beautiful and offers activities to keep children busy.
Dining
9.0
The dining experience is fantastic with wonderful spreads of international dishes and excellent service.
Facilities
8.0
The hotel provides a range of facilities to ensure a comfortable stay for guests.
Timothy
United States of America,
May
2024
8.4/10
I had a wonderful experience at this hotel. The pool access room provided direct access to the amazing huge pool that wraps around the resort, with an infinity pool overlooking the beach. However, the Ocean view 1 bedroom suite was a bit pricier. The service was exceptional, with a personal welcome from the Executive Chef Jakob and a professional, friendly staff. The location, though a bit far from the city center, was charming, close to the beach, and the staff was eager to help. The dining experience, while offering diverse food options, seemed subpar to other properties. The facilities were top-notch with everything needed for a relaxing stay.
Rooms
9.0
The pool access room was fantastic, offering direct access to the stunning huge pool with an infinity view of the beach.
Service
9.0
The service here is top-notch. The staff goes above and beyond to ensure a pleasant stay.
Location
8.0
The hotel is nestled in beautiful gardens, close to the beach and offers a serene atmosphere. The only downside is that it's a bit far from the city center.
Dining
7.0
While the food selection was varied, it didn't quite meet the usual Sheraton standard.
Facilities
9.0
The facilities were excellent, offering everything needed for a comfortable and relaxing stay.
Peter
United Kingdom,
April
2024
7.2/10
The hotel offers spacious and family-friendly rooms, but falls short of expectations. The service is dedicated but facing some challenges. The location, though scenic, is a bit far from the city center. Dining options cater more to Asian tastes than Western preferences.
Rooms
8.0
The rooms were big, nicely decorated, and bright with a very comfortable bed.
Service
7.0
The staff whipped up some delectable dishes and tried their best to handle the resort.
Location
7.0
The hotel overlooks the Gulf of Thailand, creating a dream-like setting but is about a 15-minute drive from the main city center.
Dining
7.0
The dining options were amazing for lovers of Asian cuisine but limited for those preferring European or North American dishes.
Facilities
7.0
The facilities vary, offering Asian and international favorites but lack some variety for certain tastes.
Scenic view
Limited dining
Diane
United Kingdom,
March
2024
8.4/10
I absolutely loved my stay at the Sheraton Resort & Spa! The rooms were not only really clean but also very spacious with amazing views, especially from our pool access room, just in front of the ocean which was so lovely. The only downside would be the garden room that looks out to the trees from nearby resorts.
Rooms
9.0
The rooms were comfortable and beautiful, just in front of the ocean which is lovely.
Service
7.0
The staff worked hard to ensure any impact was minimal and their service was the major strength of the resort, although I expected more from a 5-star property.
Location
8.0
The location in front of the ocean was one of the best places for a perfect sunset and sunrise. Hua Hin itself has old world charm and laid back ambience, but it's far from the main area.
Dining
9.0
The dining options were the highlight of my stay, absolutely amazing! There were many great choices, and the staff at the bar was friendly and attentive.
Facilities
9.0
The facilities at the Sheraton Resort & Spa were top-notch and greatly enhanced my overall experience.
spectacular views
distant location
Billy
United Kingdom,
March
2024
7.4/10
The hotel offers spacious and comfortable rooms for a young family of 5. The beds are large and cozy, and the access to the pool, designed like a small lagoon, adds to the experience. However, the service could be more attentive, especially for elite members, and the cleanliness of the location, despite being by the beach, could be improved.
Rooms
8.0
The rooms are pleasant but not spectacular, ideal for a family of 5. The beds are big and comfortable.
Service
7.0
The service was good overall, making our stay enjoyable. However, there could be more attention to detail for elite members.
Location
7.0
The location by the beach is great, and the hotel provides a shuttle bus into Hua Hin, which adds convenience. However, the cleanliness could be better, especially in the morning with seaweed and garbage.
Dining
7.0
The dining options are varied with a mix of Eastern and European food. However, for guests from Europe or North America, the choices may feel limited.
Facilities
8.0
The facilities are good, including the pool designed like a lagoon, enhancing the overall experience.
Charles
United Kingdom,
March
2024
8.4/10
The hotel is located right at the beach in the Cha-Am area near Hua Hin, offering a great view and friendly service. The rooms are a bit old but spacious, and they go the extra mile with an ozonator for fresh air. The dining options are excellent, and the facilities are top-notch.
Rooms
8.0
The rooms, although a bit old, are spacious and come with an ozonator ensuring fresh air. The oceanfront view is definitely worth the extra cost.
Service
9.0
The staff here are incredibly friendly and welcoming, making our stay very enjoyable. They are attentive to your needs and provide exceptional service.
Location
7.0
The hotel's location right at the beach in the Cha-Am area near Hua Hin is superb, offering a great view. However, it's a bit far from the city center.
Dining
9.0
The dining experience is fantastic with a vast selection of food. They provide plenty of options to satisfy any craving.
Facilities
9.0
The facilities at the hotel are top-notch, ensuring you have everything you need for a comfortable stay.
Jonathan
United Kingdom,
February
2024
8.2/10
The hotel offers spacious and nice rooms, ideal for immediate access to the pool in Building 3, although the beds are uncomfortable. The service was exceptional, with attention to detail from the staff, including a warm welcome from the Executive Chef. The location is a bit far from the city center but perfect for relaxation, with outstanding customer service at the Sundara sports lounge. The dining experience was fantastic with a wide variety of options. Overall, a great value for money stay with minor drawbacks in room comfort.
Rooms
7.0
Rooms are spacious and nice but the beds are uncomfortable.
Service
9.0
The service was amazing with attentive staff, including a personal welcome from the Executive Chef.
Location
8.0
The hotel is a little far from the city center but perfect for relaxation, with outstanding customer service.
Dining
9.0
The dining experience was just fantastic with a wide selection of delicious options.
Facilities
8.0
The facilities were top-notch, with easy access to the pool in Building 3.
Donald
United States of America,
February
2024
8.6/10
My stay at the hotel was fantastic! The rooms were incredibly spacious, clean, and comfortable, making it a strong recommendation for families traveling with children. The location, right by the beach, was a definite highlight, although being a 15-minute drive from the main area was a bit of a downside. The service was outstanding, especially as a top-tier rewards program member, and the dining experience was one of the best I've ever had.
Rooms
8.0
The rooms didn't feel like a 5-star, but they were very spacious, clean, and comfortable, especially on the upper floors.
Service
9.0
The service was exceptional, and as a top-tier rewards program member, I received attention beyond what was expected, including a delightful birthday surprise with a delicious cake.
Location
8.0
The hotel's location right at the beach in the Cha-Am area near Hua Hin was excellent, with a beautiful ocean view. However, being a short drive away from the main area could be considered a drawback.
Dining
9.0
The dining experience was exceptional, with a wide variety of delicious food from around the world, including an amazing breakfast buffet with Asian and international favorites.
Facilities
9.0
The hotel facilities were top-notch, offering everything I needed for a comfortable stay.
Gordon
United Kingdom,
February
2024
8.4/10
I had a pleasant stay at the hotel. The rooms were good and clean with very big and comfortable beds, although there was a slight smell. The service was outstanding, with staff going above and beyond to ensure our comfort. The location, despite being a bit far from the main area of Hua Hin, was still beautiful with lovely gardens to enjoy. The dining experience was extraordinary, with great views adding to the overall enjoyment. The facilities were top-notch, offering a great range of amenities for guests.
Rooms
8.0
The rooms were good and clean, and the beds were very big and comfortable.
Service
9.0
The service was amazing, with staff taking great care of us and being very polite throughout our stay.
Location
7.0
The location, while a bit far from Hua Hin proper, was set in beautiful gardens offering a peaceful atmosphere.
Dining
9.0
The dining experience was as good as I have had, with extraordinary food and great views to enjoy.
Facilities
9.0
The facilities were excellent, providing everything we needed for a comfortable stay.
Albert
United Kingdom,
January
2024
8.2/10
The resort offers spacious rooms with amazing views but is situated a bit far from some amenities. The service is outstanding, especially for top-tier rewards members. The dining experience is excellent with high-quality offerings. Although the location isn't perfect, there are still convenient shuttle services available.
Rooms
8.0
The rooms are large with amazing views.
Service
9.0
The service is of excellent quality, especially for top-tier rewards members.
Location
7.0
The resort is facing the ocean but is far from Huahin.
Dining
9.0
The dining experience is of the highest quality, with an amazing spread at the breakfast buffet.
Facilities
8.0
The facilities are excellent, catering to various needs.
Great views
Far from Huahin
James
United Kingdom,
January
2024
7.6/10
The hotel is beautifully located right by the beach in a tranquil setting with great views. The rooms are spacious and comfortable for a family but show signs of aging, although an extra fee for smoking prevention seems excessive. The connection rooms are a worthwhile upgrade. The service is attentive but could improve English language skills. The location is perfect for a peaceful retreat yet a bit far from Huahin. The dining options offer a splendid variety but lack specific pricing details. The facilities are well-equipped and offer a variety of amenities.
Rooms
7.0
The rooms are spacious as advertised, but show signs of aging.
Service
7.0
The service is attentive but could improve English language skills.
Location
8.0
The location is perfect for a peaceful retreat yet a bit far from Huahin.
Dining
8.0
The dining options offer a splendid variety.
Facilities
8.0
The facilities are well-equipped and offer a variety of amenities.
Doris
United States of America,
December
2023
7.0/10
The hotel is very family-friendly, located in a quiet part of the resort but has outdated rooms at an unreasonable price. The service was exceptional with a mix of positive experiences, including a next-day shipment to Bangkok and friendly staff, however, breakfast was not included as promised. The location is stunning, right by the beach in Cha-Am near Hua Hin, but it's a bit remote from the main attractions. The dining options impressed with a wide variety of international dishes, but there were some unique food offerings like square hamburgers. The facilities were average, not the newest but offered most basic amenities.
Rooms
5.0
The rooms are very old and feel like a jumbo jet, not justifying the high price.
Service
8.0
The staff here is super friendly, helpful throughout our stay, although the promised breakfast was not included as advertised.
Location
7.0
The location is gorgeous, right by the beach in the Cha-Am area near Hua Hin, but it's a bit remote from the main attractions.
Dining
9.0
The dining experience was one of the best I've had with a diverse range of dishes from around the world, including Asian and international favorites.
Facilities
6.0
The facilities are decent, offering the essentials but showing signs of age.
David
United Kingdom,
November
2023
7.6/10
The hotel offers spacious rooms that comfortably accommodate a young family of 5, with a variety of TV programs for entertainment. While it might not feel like a 5-star experience, the quality is significantly better than expected, making it worth the price paid.
Rooms
8.0
The rooms are spacious as advertised and comfortable for a young family of 5, with many TV programs.
Service
7.0
The service was excellent overall, although the staff faced challenges in keeping all guests happy. Despite some interactions with rude guests, they stayed professional and maintained service standards.
Location
6.0
The hotel's location is good, knowledgeable about the area of Hua Hin, but it might be a bit inconvenient being about a 15-minute drive from the city center. In the morning, some seaweed and trash were visible on the beach.
Dining
9.0
The dining experience offers a huge variety of good options, including Asian cuisine and international favorites, with friendly and helpful staff.
Facilities
8.0
The facilities are modern and comfortable, contributing to a pleasant stay. The value for money is reasonable considering the amenities provided.